Job Title: Client Support Agent
Location: United States, United Kingdom, Australia, New Zealand, Mexico, Caribbean islands, or Europe 
Job Type: Full-time / Remote

Job Description:

Join Xperience Xscape Travels as a Client Support Agent!
We are looking for friendly and coachable individuals to provide excellent support to our customers. No prior experience needed — we offer full training. Your role will be to handle customer inquiries, resolve issues, and ensure our clients have a smooth experience with our travel services.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat

• Resolve issues related to bookings, cancellations, and changes

• Provide information about travel products and services

• Handle customer concerns in a professional manner

• Maintain detailed records of customer interactions

• Ensure all customer support requests are addressed promptly and professionally

• Follow up on customer feedback to ensure satisfaction

Requirements:

• Must be coachable and eager to learn

• No experience required — full training provided

• Strong communication skills and professional phone etiquette

• Must be located in the United States, the United Kingdom, Australia, New Zealand, Mexico, the Caribbean islands, or Europe

• Basic computer and internet proficiency

• Ability to multitask and manage time effectively

What We Offer:

• Full training provided

• 100% remote work

• Flexible schedule

• Competitive pay

• Growth potential in a growing company