Travel Customer Service Representative
- Orlando, FL, United States
- Xperience Xscape Travels
- Full-Time
- Remote
- 45,000-65,000 USD / Year
Job Description:
Job Description
We are seeking a Travel Customer Service Representative to support clients with vacation planning, reservations, and general travel-related inquiries. This role is ideal for someone who enjoys helping people, is detail-oriented, and wants a flexible opportunity within the travel industry.
You do not need prior travel experience — training and support are provided.
Key Responsibilities
-
Assist clients with travel questions via email, phone, and online systems
-
Help process travel reservations and service requests
-
Provide accurate information on destinations, accommodations, and travel policies
-
Maintain clear and professional communication with clients
-
Follow established procedures to ensure a smooth customer experience
-
Document client interactions accurately in internal systems
Qualifications
-
Strong customer service and communication skills
-
Comfortable using a computer, email, and basic online tools
-
Organized, reliable, and able to follow instructions
-
Ability to work independently and meet deadlines
-
Prior customer service experience is helpful but not required
Work Schedule & Location
-
Flexible scheduling options
-
Remote opportunities available
-
Part-time and full-time availability depending on workload
What We Offer
-
Training and ongoing support
-
Opportunity to work within the travel industry
-
Flexible work environment
-
Performance-based growth opportunities
-
Supportive team culture focused on service and professionalism
How to Apply
Submit your application through this posting. Qualified applicants will receive next steps via email.